Returns & Exchanges
Eleventy Milano offers a seamless return process for all items returned within 14 days of delivery, provided they are in their original, unworn condition with all tags attached. We are committed to ensuring your complete satisfaction with our Italian-crafted collections.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact.
Affix the Label
Print the pre-paid return shipping label provided via email and securely attach it to the outside of your parcel.
Ship and Refund
Drop off your package at the designated courier location; your refund will be processed to the original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing